is my transaction with five secure?

yes, all transactions with five accessories are secure.  your credit card information is protected by our https secure server. 

is my personal information kept private?

we will *never* share your information with *any* outside person, vendor, company, or entity.

how will my five order be shipped to me?

we use UPS ground, which gets your order to your doorstep between 1 and 4 business days.

how can I track my order?

we will provide the UPS tracking number, which allows you to track the shipment\\\'s progress via the UPS website.

who do I contact for press inquiries?

please contact our founder Christine Hutchison at 312.504.3483 or Christine Attalla, President of PR Results at 630.7831024 or cattalla@PR2Inc.com.

what percentage of my order amount goes back to the schoolchildren in indonesia?

$5 from every handbag and 15% from all other purchases go back to help the schoolchildren and families in the locale where the goods are handmade

how do I make a return?

write us first at returns@fiveaccessories.com.  we will provide an RMA number.  include this number when you ship your package back to us at:

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five accessories
P.O. Box 247
Chicago, IL 60690

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how do I make a special / bulk order?

we are happy to help you, just give us a call at 312-504-FIVE.